Policies | The Cottages on Charleston Harbor

Deposit/Balance Due/Cancellation Policy:

All reservations will be secured with a 50% advance deposit. The remaining balance due will be charged 2 weeks prior to arrival. If your stay is within the next 30 days, at the time of booking, the reservation total will be charged immediately.

Cancellations greater than 30 days in advance of arrival will receive a refund of your deposit, less a $25.00 processing fee.

Since you are reserving a vacation home, and not a hotel room, trip insurance is encouraged.

Rates do not include the 10% Resort fee or the 13% Taxes.

Guest check-in is anytime after 4:00 pm and departure is anytime before 10:00 am.

Contactless check-in is available for all guests.

The Cottages on Charleston Harbor is a NON-SMOKING, NO Vaping property. If your cottage has been smoked or vaped in

a minimum fee of $500.00 will be charged to your account upon check-out.

It is mandatory to get prior approval if you are bringing a pet or service animal, only our Lagoon Cottage is approved for pets or service animals. Pet fees do apply. If found with a non-approved pet in a cottage a minimum fee of $500 will be charged to your account.

The maximum occupancy in our two bedroom cottages is 4-6 guests. Cottages 2 occupancy is 4 guests. If found at any time during your stay that more than the maximum guests per cottage is violated, a minimum fee of $350.00 will be charged to your account.

Please note that we do not allow cottage parties over 12 people. We have five approved caterers. Good Food Catering, Relish, Cru, Hamby's and Salthouse Catering. We are happy to assist with catering information. We also have a link on our website in the Event Venues section. A minimum fee of $1100.00 will posted to your guest account if an unauthorized party is found in your cottage.

Parking availability is two cars per cottage. Please let us know IN advance of your arrival how many cars and gate passes you will need. Unfortunately, last minute notifications cannot always be accommodated.

Service Animals and Pets. While we welcome your four legged family member, the State of South Carolina does permit us to ask what service your animal performs for you. We expect Service Animals, Emotional Support Animals and Pets to be well behaved, and on a leash at all times. We strive to provide an environment that gives our guests quiet relaxation, barking obviously disrupts this vibe.

Thank you for selecting The Cottages on Charleston Harbor and we look forward to welcoming you as our cottage guest soon!

Guest Requirements

Guests must pre-register their dog before arrival. These reservations are only available by phone, and our concierge looks forward to ensuring you and your four-legged family member enjoy the best stay possible. Guests arriving without a pre-registered pet will not be able to stay. Reservations with pets must be booked by phone at 843-849-2300.

Pet Guidelines

We have a designated pet-friendly Harbor View and Lagoon Cottage.
Pets must be included in your reservation booking information.
Contact the front desk at 843-849-2300 to book a reservations with a pet, these cannot be booked online.
A $125.00 pet fee per three-night stay is required.
Advanced notice is required to keep other cottages allergen-free. No exceptions.

Pet Amenities Program

Our pet amenity program includes a kennel and soft bed, pet placemat with water and food dishes, pet waste bags, chew toy and pet towel.
Please be sure to pick up after your pet. You can leave the waste bags on your porch and our staff will come and pick up. Call the front desk between the hours of 8am and 10pm.

Terms & Conditions

Pet weight limit is 35 pounds or less.
Pets must be fully trained and on a leash at all times outside of the cottage.
One well-behaved family pet (canine only; some aggressive breeds excluded) per cottage.
Pets are not permitted on any furniture or beds.
Guests must sign a waiver/pet agreement at check-in, agreeing to uphold the guidelines of The Cottage's pet policy

Pet Policy Guidelines

Pets must be leashed in public areas.
Pets are not allowed in food & beverage outlets, clubhouse, pool areas (except guide dogs).
The pet owner must be present when any staff member is in the cottage.
When leaving the pet unattended in the cottage, it must be in a pet carrier. If a pet-sitter is required, notify the concierge in advance (fees are the guest's responsibility).
Any disturbances, such as barking, must be curtailed to ensure other guests are not inconvenienced. Persistent barking may result in being asked to check-out.
Guests are responsible for cleaning up after their pet on the property and in the surrounding neighborhood.
All fees are non-refundable.
Guests are responsible for all property damage, additional cleaning, or personal injuries resulting from their pet, beyond the non-refundable deposit.
Guests agree to indemnify and hold harmless The Cottages, its owners, and its operator from all liability and damage suffered as a result of the guest's pet.
The Cottages reserve the right to charge the guest's account commensurate with the cost of such damages.
Guests are limited to the pre-assigned pet-friendly cottage. Call before booking online to ensure the cottage is available for the requested dates of stay.
Groups are not permitted to have a dog on the property. This policy ensures that our K-9 guest does not access other cottages, helping to keep other cottages allergen-free for guests. We appreciate your assistance in making The Cottages a great place for all our guests.

General Policies & Guidelines