FAQ

Our Most Common Questions

Find answers to frequently asked questions about The Cottages on Charleston Harbor. Our FAQ page provides helpful information to ensure your stay is enjoyable and stress-free. If you need further assistance, please feel free to contact us.

  • Do you provide housekeeping services?

    Housekeeping service are completed prior to arrival and upon departure, these fees are included in our rates and are not add-ons as seen in many vacation rentals. Daily service is not available, but we are happy to provide you with additional towels and sheets during your stay.

  • Do you have contactless check in/out?

    Yes, we do offer contactless check in and out, please let us know if this is an option you would prefer during your stay.  

  • What cleanliness protocols have you implemented?

    As you would expect, we remain uncompromising in our approach to cleanliness. We have collaborated with leading health and hygiene authorities to ensure our guests, employees, and community are protected. Enhanced protocols have been implemented, which will be constantly reviewed to guarantee our even higher standards are upheld.

  • Are medical services available nearby?

    Yes. AM/PM DOC is who we recommend although there are several urgent care facilities nearby as well. 


    AM/PM DOC is comprised of carefully selected medical professionals around the country, AM~PM DOC™ is available 24 hours a day, every day, to meet the unique healthcare needs of luxury resort clientele and private residents in the comfort of their hotel room or home. All our medical professionals are specifically trained in Hospitality Medicine ™ to provide Five Star VIP Medical Service, when you need it, where you need it.

    1-888-267-6362

  • How do I get to Patriots Point?

    The Cottages on Charleston Harbor are located on historic Patriots Point, across the Harbor from Downtown Charleston. For a nominal fee, guests can take the Charleston Water Taxi from Patriots Point to Downtown Charleston. After hours, you can return to your cottage via taxi. For an earth-friendly alternative, we recommend Charleston Green Taxi.

  • Are you pet friendly?

    Please visit our pre-registered pets page. We have two Cottages available for guests traveling with pets and those do tend to go fast. For complete information click here.

Start Your Charleston Adventure

Don’t wait to experience Charleston Harbor. Reserve your cottage today and begin your adventure in comfort and style.