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Policies


THE COTTAGES ON CHARLESTON HARBOR POLICIES

Deposit/Balance Due/Cancellation Policy:
All reservations will be secured with a 50% advance deposit. The remaining balance due will be charged 2 weeks prior to arrival. If your stay is within the next 30 days, at the time of booking, the reservation total will be charged immediately.

Cancellations greater that 30 days in advance of arrival will receive a refund of your deposit, less a $25.00 processing fee.

Since you are reserving a vacation home, and not a hotel room, trip insurance is encouraged.

Rates do not include the 9.22% Resort fee or the 22.22% Taxes.


Guest check-in is anytime after 4:00 pm and departure is anytime before 10:00 am.

The Cottages on Charleston Harbor is pleased to offer a non-smoking environment in our cottages and the clubhouse. ALL COTTAGES ARE NON SMOKING. There is a $500.00 fee applied if you have smoked in a cottage.

Contactless check-in is available for all guests.

It is mandatory to get prior approval is required if you are bringing a pet or service animal, only our Lagoon Cottage is approved for pets or service animals. A non-refundable cleaning fee of $100.00 is applied to your account. If found with a non-approved pet in a cottage a minimum fee of $500 will be charged to your account.

The maximum occupancy in the cottage is 6 over night guests. Cottages 2 occupancy is 4 guests. The Cottages do not permit parties. All private events of 10 or more guests must be arranged with the General Manager.

A minimum fee of $1100.00 will posted to your guest account if an unauthorized party is found in your cottage. Parking availability is two cars per cottage. Please call in advance if additional spaces are required.


ARRIVAL TIMES
4:00 PM - 10:00 PM
If arriving outside of check-in times, please call to make arrangements.